Our Commitment to Your Privacy
At Agent Link, we understand that your privacy and the privacy of your clients is paramount in the real estate industry.
This Privacy Policy explains how we collect, use, protect, and share information when you use our platform.
Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, brokerage affiliation, and real estate license information
- Profile Information: Professional bio, photo, areas of expertise, and service areas
- Client Information: Contact details and transaction information you choose to store in our CRM
- Documents: Real estate documents, contracts, and forms you upload or create
- Communications: Messages sent through our platform and referral information
Information Collected Automatically
- Usage Data: How you interact with our platform, features used, and time spent
- Device Information: IP address, browser type, operating system, and device identifiers
- Cookies: We use cookies to enhance your experience and remember your preferences
How We Use Your Information
We use the collected information to:
- Provide and improve Agent Link's services
- Facilitate connections between real estate professionals
- Process referrals and track commissions
- Enable document signing and management
- Send important platform updates and notifications
- Ensure platform security and prevent fraud
- Comply with legal obligations and real estate regulations
How We Protect Your Information
🔒 Bank-Level Security
We implement 256-bit SSL encryption, secure data centers, and regular security audits to protect your information.
All documents and client data are encrypted both in transit and at rest.
- Multi-factor authentication available for all accounts
- Regular security updates and vulnerability assessments
- Strict access controls and employee training
- Compliance with real estate industry standards and regulations
Information Sharing
We never sell your personal information. We share information only in these circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Within the Network: Profile information visible to other agents based on your privacy settings
- For Referrals: Information necessary to complete referral transactions you initiate
- Service Providers: Trusted partners who help us operate our platform (under strict confidentiality agreements)
- Legal Requirements: When required by law or to protect rights and safety
Your Rights and Choices
You have control over your information:
- Access: Request a copy of your personal information
- Update: Correct or update your information at any time
- Delete: Request deletion of your account and associated data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Privacy Settings: Control who can see your profile and contact you
Client Data Responsibility
As a real estate professional, you are responsible for obtaining appropriate consent from your clients
before entering their information into Agent Link. We provide tools to help you manage client data
in compliance with applicable privacy laws.
Data Retention
We retain your information for as long as your account is active or as needed to provide services.
Transaction records are retained as required by real estate regulations. You may request deletion
of your account at any time, subject to legal retention requirements.
Children's Privacy
Agent Link is intended for real estate professionals and their adult clients. We do not knowingly
collect information from children under 18 years of age.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes via email
or through the platform. Continued use after changes constitutes acceptance of the updated policy.